Deposit Limits
Set daily, weekly, or monthly deposit limits in MYR. A sensible limit should cover entertainment only and exclude money reserved for household or family expenses.
Our commitment
A Clear Approach to Safer Play
MQ88 responsible gambling begins with a simple principle: every wager involves risk, and no result is guaranteed. Sports odds, live casino games, slots, poker, and lottery-style products are designed for entertainment. They must not be treated as savings products, investments, or solutions to personal debt.
MQ88 provides information and account controls intended to help eligible adults make informed choices. These responsible gambling measures include deposit limits, session reminders, cooling-off periods, and self-exclusion. Using a control is not a sign of failure. It is a practical way to protect your money, time, relationships, and wellbeing.
Malaysian players may enjoy EPL fixtures, Liga Super Malaysia, UFC events, live football, or casino entertainment, but interest in a game should never override an affordable budget. Decide what you can comfortably spend before depositing through Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, or Hong Leong. Money needed for rent, food, transport, bills, education, or family commitments must never be used for gambling.
MQ88 responsible gambling also means accepting a loss without increasing stakes to recover it. Chasing losses can turn a short gaming session into a serious financial problem. Stop when your planned budget or time limit is reached, regardless of whether you are winning or losing.
Account controls
MQ88 Responsible Gambling Tools
Responsible gambling controls are most effective when activated before a problem develops. Choose limits that reflect your actual disposable income and available leisure time.
Session Reminders
Time can pass quickly during live football or casino play. Session reminders help you pause, review how long you have played, and decide whether to stop.
Cooling-Off Periods
Temporarily restrict account access when you need space from gambling. A cooling-off period can interrupt impulsive play after a stressful result or losing session.
Self-Exclusion
Self-exclusion blocks account access for the selected period. It is appropriate when shorter limits are not enough or gambling is affecting daily life.
Account History
Review deposits, withdrawals, wagers, and results to understand your actual spending. Use complete records rather than relying on memory or recent wins.
Support Assistance
Contact MQ88 support through your account dashboard for guidance on activating limits, taking a break, or requesting responsible gambling self-exclusion.
Recognise the risk
Warning Signs That Gambling May Be Harmful
Gambling-related harm can develop gradually. It may begin with longer sessions, larger deposits, or repeated attempts to recover a loss. Recognising a change early makes it easier to act.
Review your behaviour honestly rather than measuring control only by your account balance. A player can experience stress, secrecy, or relationship problems even when losses appear manageable. Responsible gambling includes paying attention to emotional and social effects, not just financial results.
- You regularly spend more money or time than you originally planned.
- You increase stakes or make another deposit to recover a previous loss.
- You borrow money, delay bills, or use funds intended for essential expenses.
- You hide your activity or provide misleading information to family and friends.
- You feel anxious, irritable, guilty, or unable to concentrate when not gambling.
- Gambling affects work, study, sleep, relationships, or physical wellbeing.
Quick Self-Assessment
Ask yourself these questions and answer honestly:
Would I be comfortable showing my complete gambling history to someone I trust?
Can I stop immediately without trying to recover what I have lost?
Are all my essential bills and savings commitments covered first?
Do I still enjoy gambling, or am I continuing because I feel pressured to win?
If an answer causes concern, take a break and consider self-exclusion or independent support.
Plan before playing
How to Set Effective Gambling Limits
A limit should be decided before play begins and should not be increased because of a promotion, major match, winning streak, or recent loss.
Calculate Disposable Income
Start with income after rent, utilities, food, transport, debt repayments, medical costs, education, savings, and family commitments. Gambling should use only a small amount of genuine leisure money.
Choose a Fixed MYR Budget
Select an amount you can lose completely without affecting daily life. For example, a budget of RM50 remains RM50 even if the first wager loses quickly.
Set a Time Boundary
Decide when the session will finish. Do not extend play because an EPL match enters extra time, a live table appears favourable, or a slot seems close to a payout.
Stop at the First Limit
End the session when either the money limit or time limit is reached. Never cancel a break or raise a limit to continue playing during the same session.
Take a decisive break
Cooling-Off and Self-Exclusion
A cooling-off period temporarily restricts your access to gambling. It can be useful after an emotional loss, during financial pressure, or whenever you notice that playing is becoming difficult to control. Select a meaningful period rather than the shortest option simply to resume quickly.
Self-exclusion is a stronger responsible gambling measure. It is intended for players who need extended or permanent separation from MQ88. During an active self-exclusion period, the account should not be used for deposits, wagers, or promotional claims. Attempts to create replacement accounts may result in restriction.
Contact MQ88 customer support through the account dashboard to request assistance with a cooling-off period or self-exclusion. Be clear about the restriction you require. MQ88 may retain limited identifying information after closure to help enforce the exclusion and prevent duplicate registration, as explained in the Privacy Policy.
Self-exclusion from one operator does not automatically block access elsewhere. Consider removing gambling apps, blocking gaming websites on your devices, limiting access to payment methods, and asking a trusted person to support your recovery plan.
21+
Adults Aged 21 and Above Only
MQ88 does not permit anyone under 21 to register, deposit, or gamble. Parents and guardians should protect account credentials, avoid saving passwords on shared devices, and use device-level parental controls. Suspected underage access should be reported to MQ88 support immediately.
Independent help
Responsible Gambling Support Resources
Independent support can help you understand harmful gambling, develop practical safeguards, and address related family, emotional, or financial difficulties. The details below are provided as plain text and are not external links.
Talian Kasih
A Malaysian helpline offering support and referral assistance for people and families facing social or personal difficulties.
Talian Kasih: 15999GamCare
GamCare provides information and support relating to gambling harm. Search for GamCare using a trusted browser if you wish to review its resources.
Service name: GamCareTrusted Personal Support
Speak with a trusted family member, friend, counsellor, doctor, or qualified financial adviser. Immediate, honest support can reduce isolation and make limits easier to maintain.
Do not manage serious harm aloneIf You Are in Immediate Danger
If gambling-related distress creates an immediate risk of harm to you or another person, stop using the platform, move away from payment access, tell someone you trust, and contact the appropriate Malaysian emergency or crisis service without delay. Responsible gambling support is important, but an urgent safety risk requires immediate professional assistance.
Supporting someone else
Guidance for Family and Friends
Gambling harm can affect partners, parents, children, friends, and colleagues. If you are concerned about someone, choose a calm moment and describe the behaviour you have noticed without blame. Focus on practical effects such as unpaid bills, secrecy, mood changes, disrupted sleep, or repeated requests for money.
Do not lend money to fund gambling or repay gambling debts without a wider plan. Financial rescue without controls may unintentionally allow the behaviour to continue. Encourage the person to activate deposit limits, take a cooling-off period, request self-exclusion, and contact independent support.
Protect your own finances as well. Keep passwords and one-time security codes private, review shared accounts, and seek professional guidance where debt or family safety is involved. Support does not require you to accept harmful behaviour.
Make an informed choice
Put Responsible Gambling Before Play
Review your budget, time, and wellbeing before visiting MQ88. If gambling no longer feels affordable or enjoyable, do not continue. Use a cooling-off period, request self-exclusion, or seek independent support. For players aged 21 and above only.